If you have purchased tickets for events in March, April and May please check your email inbox and junk folder for communications from us via ‘TicketSource’. If an event is postponed your tickets remain booked and valid for any new date. We are not issuing automatic refunds. If you need a refund please request one by contacting email@example.com
In the light of developments in the outbreak of the Coronavirus (COVID-19), St Mary’s University, Twickenham has decided to cancel events and film showings at The Exchange from Wednesday 18th March until the end of April.
The Exchange will be closed to the public from Friday 20th March until further notice.
Bookings and classes in the studio rooms are suspended until further notice.
We appreciate this will be disappointing news for those hoping to come to one of the planned events, but we are placing the health and wellbeing of our students, staff and visitors at the heart of our decision.
We hope that, where possible, we will be able to reschedule events for later in the year. Tickets purchased for the original date will be valid for the new date.
We will be getting in touch with audience members separately with further information.
All ticket holder enquiries please email: firstname.lastname@example.org
All other enquiries please email: email@example.com
Staff in The Exchange will be available throughout this period. We will keep in touch with you as necessary through this period and we are happy to answer any questions you may have.
Our first priority is to ensure the health and safety of all those using our facilities, whether our staff and students or visitors and clients, so please bear with us. We will keep our website and social media feeds updated through this period, so please check those for further information.